NASA POLICY DIRECTIVE

Directive: NPD 0108.4B Effective Date: Expiration Date:

Responsible Office: JM / Management Assessment Division
Subject: (SAMPLE) TITLE/SUBJECT OF THE NASA POLICY DIRECTIVE (NPD)

1. POLICY

a. NPD's are statements of NASA policy and are written in clear, language that is easy to understand. NPD's should be limited to four typeset pages. An Attachment (optional) may be included for sample metrics or graphic displays of sample measurements.

b. NPD's describe the "what" required by NASA management to achieve NASA's vision and mission as described in the NASA Strategic Plan.

2. APPLICABILITY

NPD's are applicable "to NASA Headquarters and NASA Centers, including Component Facilities."

3. AUTHORITY

List 42 U.S.C. 2473(c)(1), Section 203(c)(1), of the National Aeronautics and Space Act of 1958, as amended, or other laws, Executive orders, statutory citations, or external references that authorize the directive or mandate the need for the NPD. For public laws, or Executive orders, cite the number and date; titles are optional. Associated internal or external NASA documents are cited under Paragraph 4. References.

4. REFERENCES

List any NASA or other external documents relied upon or that are closely associated with the NPD. Cite the number and title.

(For documents to be hyperlinked from within the text, cite the title and address, e.g., http://nodis3.gsfc.nasa.gov/library/main_lib.html)

5. RESPONSIBILITY

Identify the NASA Officials-in-Charge of Headquarters Offices or their designees and/or Center Directors or their designees who are responsible for implementing and managing the NPD.

a. Officials-in-Charge of Headquarters Offices are responsible for the overall management of this policy and for the following:

(1) Identifying those who are empowered to accomplish the policy; and

(2) Identifying those who are accountable for enforcing the policy.

b. Center Directors are responsible for the following:

(1) Ensuring implementation.

(2) Keeping the IPO's informed.

6. DELEGATION OF AUTHORITY

The Delegation of Authority paragraph is reserved for direct delegation from the Administrator to a specific position. Any other levels of delegation should be cited in The NASA Organization, NPR 1000.1.

7. MEASUREMENTS

This paragraph must include specific metrics that address outputs, outcomes, impacts, and/or levels of customer satisfaction appropriate to the subject of the specific NPD. Good metrics will respond positively to the following criteria:

a. Validity - Does it, with reasonable fidelity, measure results due to NASA action?

b. Selectivity - Will it accurately discriminate between poor, good, and extraordinary performance?

c. Applicability - Can measurements be reasonably substantiated and supported by available data?

8. CANCELLATION

NPD 1111.1, dated December 1, 1998.

Sean O'Keefe
Administrator

ATTACHMENT A: (TEXT)

Text of a sample metric or measures. (Attachment is optional.)

(URL for Graphic)

Address of graphic metric, e.g., http://nodis3.gsfc.nasa.gov/library/main_lib.html.

DISTRIBUTION:
NODIS