NASA Headquarters' Directives
HQPR 3713.3A Effective Date: January 05, 2010 Expiration Date: January 05, 2015 Responsible Office: LM1	NASA Headquarters Alternative Dispute Resolution in Matters Pertaining to Discrimination Complaints Under 29 C.F.R. Part 1614

This document is uncontrolled when printed.
Check the NASA Online Directives Information System (NODIS) Library
to verify that this is the correct version before use.

PREFACE

P.1 Purpose
P P.2 Applicability
P P.3 Authority
P P.4 Applicable Documents
P P.5 Measurement/Verification
P P.6 Cancellation

Chapter 1. Roles and Responsibilities

1.1 Assistant Administrator for Diversity and Equal Opportunity
1.2 Director, Complaints Management Division, ODEO
1.3 Agency ADR Program Manager
1.4 Executive Director for Headquarters Operations
1.5 NASA Headquarters Equal Opportunity (EO) Director
1.6 NASA Headquarters ADR Manager
1.7 Management Representative
1.8 Settlement Official
1.9 Neutral/Mediator

Chapter 2. ADR and Rights Under the Discrimination Complaints Process
2.1 ADR Defined
2.2 Headquarters ADR Policy
2.3 Notification of Rights Under the Discrimination Complaint Process
2.4 Voluntary Nature of ADR and Prohibition Against Coercion
2.5 Effect of ADR Participation on Precomplaint Regulatory Timeframes
2.6 Management Participation
2.7 Instances Where EEO ADR May be Inappropriate
2.8 ?Class Actions? and Multi-Party Disputes
2.9 Confidentiality
2.10 Representation
2.11 Reasonable Accommodation during EEO ADR and in Implementation of Settlement
Agreements for Disabled Employees
2.12 EEO ADR and Contract Employees

Chapter 3. ADR Informal Process
3.1 HQ EEO ADR Process
3.2 Determining Appropriateness of Informal Complaint for Mediation
3.3 Arranging for Mediation
3.4 Monitoring the Progress of the Mediation
3.5 Settlement
3.6 When Mediation Does Not Result in Settlement
3.7 Abuse of the Process

Chapter 4. ADR Formal Process
4.1 EEO ADR at the Formal Stage
4.2 Determining Appropriateness of Complaint for Mediation
4.3 Arranging for Mediation
4.4 Monitoring the Progress of the Mediation
4.5 Settlement
4.6 When Mediation Does Not Result in Settlement

Appendix A. Definitions

Appendix B. Acronyms

Appendix C. References

Appendix D. Forms