Cancellation and Modifications

NASA Official Fleet Management Handbook

Performance Metrics

Quality of Repairs

A monthly report showing the number of comebacks or repeat maintenance. Industry standard is 2% or less when comparing the number of comeback Repair Orders to the total number of Repair Orders.


Page: 2.4.3 Performance Metrics\Contractor-Operated Vehicle Maintenance\Quality of Repairs

Last Updated:08/19/2005 07:15 PM