A. An “accident” is an event that causes damage to a vehicle while being operated by a driver, regardless of who was at fault. It may involve a single vehicle or multiple vehicles. An “incident” is an event that causes damage to a vehicle while it is not being operated and may result from contact by another vehicle, acts of nature, vandalism, or unknown causes.
Page: Frequently Asked Questions\Q7
Last Updated:08/20/2005 05:25 PM