NASA Procedural Requirements

NPR 3771.1A Effective Date: January 21, 2016 Expiration Date: January 21, 2030

Subject: NASA's Administrative Grievance System (AGS) Revalidated on October 25, 2024 w/Change 2

Responsible Office: Office of the Chief Human Capital Officer

Table of Contents

Change History

Preface

P.1 Purpose
P.2 Applicability
P.3 Authority
P.4 Applicable Documents and Forms
P.5 Measurement/Verification
P.6 Cancellation

Chapter 1. General

1.1 Overview
1.2 Coverage
1.3 Matters Not Covered

Chapter 2. Responsibilities

2.1 Chief Human Capital Officer, Office of Chief Human Capital Officer
2.2 Officials-in-Charge of Headquarters Offices and Center Directors
2.3 Human Resources Directors
2.4 Supervisors
2.5 Employees
2.6 Deciding Officials
2.7 Fact Finders

Chapter 3. Employee Rights under the AGS

3.1 Right to Pursue Resolution of Grievance using the AGS
3.2 Right to Representation
3.3 Right to Present a Grievance
3.4 Right to Official Time
3.5 Right to Information
3.6 Right to Withdraw a Grievance

Chapter 4. Grievance Procedures

4.1 Informal Grievance Procedures/Timelines (Step 1)
4.2 Exceptions to Informal Grievance Procedures
4.3 Formal Grievance Procedures (Step 2)
4.4 Group Grievances
4.5 Grievance Cancellation
4.6 Time Limits

Appendix A. Definitions
Appendix B. Acronyms

DISTRIBUTION:
NODIS

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