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NASA Procedures and Guidelines

This Document is Obsolete and Is No Longer Used.
Check the NODIS Library to access the current version:
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NPR 8831.2D
Effective Date: July 25, 2001
Cancellation Date: November 18, 2008
Responsible Office: LD3

Facilities Maintenance Management w/ Change 1 (4/21/04)


ALL

TABLE OF CONTENTS

Change History

Preface

P.1 Purpose
P.2 Applicability
P.3 Authority
P.4 References
P.5 Cancellation

Chapter 1. NASA's Maintenance Program

1.1 NASA Maintenance Philosophy
1.2 NASA Maintenance Objectives
1.3 Center Participation
1.4 Pillars of the Maintenance Program
1.5 Facilities Maintenance Definitions

Chapter 2: Resources Management

2.1 Introduction
2.2 Publications
2.3 Resources Management
2.4 Maintenance Funding Levels
2.5 Facilities Maintenance Budget
2.6 Reimbursable Services

Chapter 3: Facilities Maintenance Management

3.1 Chapter Scope
3.2 Facilities Maintenance Functions
3.3 Management of Facilities Maintenance Program
3.4 System Concepts
3.5 Factors Affecting Facilities Maintenance Organizations
3.6 Organization and Staffing
3.7 Customer Relations
3.8 Interfaces with Other Support Organizations
3.9 Physical Plant Information
3.10 Data Gathering
3.11 Management Indicators
3.12 Management Analysis

Chapter 4: Annual Work Plan

4.1 Introduction
4.2 Purpose
4.3 Background
4.4 The Link between Planning and Execution
4.5 Content
4.6 Information Sources
4.7 Structure and Interrelationship of AWP Elements
4.8 5-year Facilities Maintenance Plan
4.9 Facilities Work Requirements
4.10 Resources

Chapter 5: Facilities Maintenance Execution

5.1 Introduction
5.2 Maintenance Execution Overview
5.3 Work Generation
5.4 Work Control Center
5.5 Work Reception and Tracking
5.6 Work Order Preparation
5.7 Work Execution

Chapter 6: Facilities Maintenance Management Automation

6.1 Introduction
6.2 CMMS Requirements and Usage
6.3 Automated System Interfaces
6.4 CMMS Functions
6.5 CMMS Peripheral Systems

Chapter 7: Reliability Centered Maintenance

7.1 Introduction
7.2 Philosophy
7.3 RCM Principles
7.4 Requirements Analysis
7.5 Failure
7.6 RCM Program Benefits
7.7 Impact of RCM on the Facilities Life Cycle
7.8 RCM Program Components
7.9 Other RCM Applications

Chapter 8: Reliability Centered Building and Equipment Acceptance

8.1 Introduction
8.2 RCM - Integral to Acceptance
8.3 Acceptance Testing
8.4 Acceptance Scope
8.5 Applications
8.6 Acceptance Data Sheet

Chapter 9: Backlog of Maintenance and Repair (BMAR)

9.1 Introduction
9.2 Background
9.3 Facility Life Cycle
9.4 General Principles
9.5 National Research Council (NRC) 2- to 4-percent Guidance
9.6 Facilities Condition Assessment (FCA)
9.7 BMAR Reporting

Chapter 10: Facilities Maintenance Standards and Actions

10.1 Introduction
10.2 Facilities Maintenance Standards
10.3 Facilities Condition Standards
10.4 Work Performance Standards
10.5 Continuous Inspection
10.6 Facilities Condition Assessment (FCA)
10.7 Maintenance Work Actions
10.8 Center Appearance and Grounds Care
10.9 Maintenance Support Information (MSI)

Chapter 11: Utilities Management

11.1 Chapter Scope
11.2 Utilities Planning and Management
11.3 Central Utility Plant Operations and Maintenance

Chapter 12: Contract Support

12.1 General
12.2 Performance-based Contracting
12.3 Outcome Specifications
12.4 Partnering
12.5 Incentives in Government Service Contracts
12.6 Quality Assurance
12.7 Credit Card Procurement

Appendix A: Acronyms and Definitions

Appendix B: Resources

Appendix C: Sample Maintenance Management Forms and Documents

Appendix D: CMMS Sample Screens

Appendix E: Predictive Testing & Inspection (PT&I)

Appendix F: Performance Measurement

Appendix G: Annual and 5-year Maintenance Work Plan Template

Appendix H: BMAR Cost Estimating Methods

Appendix I: Draft Award Term Evaluation Plan

List of Figures

2-1 Expenditures Allocable to 2- to 4-Percent-of-CRV Standard
3-1 Whole Maintenance Universe
3-2 Basic Facilities Maintenance Program
3-3 Management Indicators
3-4 Continuous Improvement Process
3-5 Benchmarking Process Steps
4-1 Facilities Maintenance Annual Work Plan Elements
5-1 Work Request Processing
5-2 Stages in Work Generation, Control, and Performance
5-3 Sample Priority System
5-4 Work Scheduling Relationships
7-1 Reliability Centered Maintenance (RCM) Decision Logic Tree
7-2 Failure Codes
7-3 Stages of Life-Cycle Cost Commitment
9-1 Effect of Adequate and Timely Maintenance and Repairs on the Service Life of Buildings (Appendix B, resource 35)
9-2 Typical BMAR Reduction Funding Profile
10-1 Facility User Inspection
10-2 Equipment/Discrepancy Classification Form
10-3 Sample FCA Process Model
12-1 Contract Sections
12-2 Function Diagram
C-1 Sample Form: Trouble Call Ticket
C-2 Sample Form: Request for Facilities Maintenance Services
C-3 Sample Form: Facilities Maintenance Work Order
C-4 Sample Form: Facilities Maintenance Work Order Continuation Sheet
C-5 Sample Form: Facilities Maintenance Work Order Material/Equipment Requirements
C-6 Sample Form: Shop Load Plan
C-7 Sample Form: Master Schedule
C-8 Sample Form: Shop Schedule
D-1 Sample Operating Locations Drilldown Screen
D-2 Sample Operating Location Equipment History
D-3 Sample Equipment Screen
D-4 Sample Safety Plans Screen
D-5 Sample Inventory Control Screen
D-6 Sample Work Request Screen
D-7 Sample Work Order Tracking Screen
D-8 Sample Planning Screen
D-9 Sample Dispatch Screen
D-10 Sample Quick Reporting Screen
D-11 Sample Preventive Maintenance Screen
D-12 Sample Preventive Maintenance Frequency Folder

List of Tables

2-1 NASA Headquarters Instructions, Procedures Guides, and Manuals
2-2 Functional Management System Codes for Facilities Maintenance
2-3 Facilities Maintenance Funding Thresholds
3-1 Facilities Descriptive Data
3-2 Collateral Equipment Descriptive Data
3-3 Work Element Percentages and Indicators
3-4 Benchmarking Code of Conduct
3-5 Sample Center Management Metrics
3-6 Example of NASA Headquarters Management Metrics
3-7 Internal Performance Indicators
3-8 External Performance Indicators
5-1 Selected Facilities Maintenance Cycles
7-1 RCM Facility Life-Cycle Implications
7-2 Reactive Maintenance Priorities
8-1 Applicable PT&I Technologies
10-1 Suggested Inspection Intervals under Routine Operations and Average Conditions
10-2 Criticality Selection Criteria
10-3 Sample Grounds Care Performance Requirements Summary
10-4 Typical Maintenance Support Information


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This Document is Obsolete and Is No Longer Used.
Check the NODIS Library to access the current version:
http://nodis3.gsfc.nasa.gov