NASA Headquarters' DirectivesEffective Date: June 22, 1999
Expiration Date: none
Responsible Office: C
| NASA Headquarters' Directives |
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| HQPR 1590.1A Effective Date: June 22, 1999 Expiration Date: none Responsible Office: C |
Headquarters Operations Services Guide |
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GRADUATE STUDY PROGRAM
SERVICE: Enables qualified employees to pursue job-related graduate study while still performing their NASA Headquarters work functions. Sponsorship under this program is limited to those fields of study which relate directly to an applicant's job at NASA Headquarters, are relevant to Headquarters' needs, and will enhance a participant's ability to contribute to NASA Headquarters.
PROCEDURE: Contact the Headquarters Training Office at Goddard Space Flight Center for information or an appointment.
CONTACT: Headquarters Training Office, GSFC, Code 114, Sharon Boykins, (301) 286-7508, Fax (301) 286-1679, E-mail: sboykins@pop100.gsfc.nasa.gov
GRAPHICS SERVICES
SERVICE: Provides consultation, design, editing, and production on all art service requirements for Headquarters offices. Production includes, but is not limited to, exhibits, great hall displays, publications, brochures, web page design, technical writing, color copying and viewgraphs, illustrations, certificates, newsletters, reports, presentations, postal layouts, posters, and conceptual renderings.
Work is performed by in-house contractors.
PROCEDURE: Requests must be submitted on NHQ Form 233, "Request for Design," (located on Perform Filler), signed by a Branch Chief or above, with all pertinent information clearly legible, complete, and attached. Requests should be discussed with a representative of the Design Unit with regard to content, form, type of audience, cost, and scheduling. Refer to the Printing and Design Homepage for turnover time and further information at: http://www.hq.nasa.gov/office/codec/PandD.
CONTACT: Printing and Design Branch, Code CFP, HQ, Room CL78, (202) 358-0630.
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NASA Headquarters
Services Guide
GRIEVANCES
SERVICE: The Headquarters Human Resources Management Division provides regulatory and procedural advice to management and employees regarding grievances. The intent of the grievance system is to resolve complaints at the lowest level possible. Engineers and scientists represented by the Union (see Labor Relations) must use the negotiated grievance procedure to address complaints and seek relief; all other NASA Headquarters employees must use the procedures outlined in NHB 3771.2, "NASA Grievance System Employee Handbook." Personnel Management Specialists in Code CP investigate grievances and advise management regarding options for resolution of the complaint. The Labor Relations Officer will advise management regarding complaints filed under the Union contract procedures.
PROCEDURE: Grievances are governed by timeframes described in the NASA Grievance System Handbook or in the negotiated agreement with the Union. Both the grievant and management must comply with the timeframes. Personnel Management Specialist assigned to the code must be informed immediately if a grievance is filed, whether verbally or in writing. The Specialist will consult with management, or with the Labor Relations Officer, if necessary, and provide guidance for resolution of the complaint.
CONTACT: The Personnel Management Specialist for your code, or the Headquarters Labor Relations Officer, in Code CP. Call (202) 358-4655 for the name and telephone number of the Personnel Management Specialist assigned to support your code.
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