NASA Headquarters' DirectivesEffective Date: June 22, 1999
Expiration Date: none
Responsible Office: C
| NASA Headquarters' Directives |
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| HQPR 1590.1A Effective Date: June 22, 1999 Expiration Date: none Responsible Office: C |
Headquarters Operations Services Guide |
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SERVICE: FTS 2000 Federal Cards are to be used when placing all long distance domestic and international calls when FTS telephone service is not available.
PROCEDURE: Code contacts will submit a memorandum or NHQ Form 231, "IRM Service Request," with the appropriate justification.
CONTACT. Headquarters Information Resources Management Division, Code CI, HQ, Room CX42, (202) 358-0039.
TELEPHONE DIRECTORY, NASA HEADQUARTERS
SERVICE: Provides, two times a year, a current listing of Headquarters full-time and permanently appointed part-time civilian employees; full-time consultants; and on-site contractors, and civilian and military detailees.
PROCEDURE: Each employee is personally responsible for his/her own accurate directory listing. NHQ Form 4, "Changes to Alphabetical Section, Headquarters Telephone Directory," must be filled out completely for the Alphabetical Section.
Changes to the Office Listing must have the approval of Officials-in-Charge of Headquarters Offices and be submitted to the Headquarters Printing and Design Branch, Document Services Center.
Telephone books are printed and distributed to each Headquarters employee. Distribution is based on input received from contacts who represent Officials-in Charge of Headquarters Offices. Off-site contractors may purchase copies through the Headquarters Information Center or the GPO Superintendent of Documents.
CONTACT: Headquarters Printing and Design Branch, Document Services Center, Code CFP-1, HQ, Room lV63, (202) 358-0455, Fax (202) 358-3002. For the most updated alphabetical information, refer to the X.500 on the NASA Headquarters Homepage, www.hq.nasa.gov.
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NASA Headquarters Services Guide
Pay telephones are located in Headquarters-occupied buildings at the following locations:
LOCATION: Headquarters
· 1st floor, west end parking garage elevator lobby
· 1st floor, east end parking garage elevator lobby
CONTACT: NASA Headquarters Facilities Management and Security Branch, Code CFS, HQ, Room 1B71, (202) 358-0200, (202) 358-3090.
TELEPHONE SERVICES
SERVICE: Provides services for telephone installation and removal as well as special purpose requirements such as voice and data lines, teleconference units, voice mail, telephone equipment, and repairs.
PROCEDURE: Code contact will submit NHQ Form 231, "IRM Service Request," with appropriate justification.
CONTACT: Headquarters Information Resources Management Division, Code CI, HQ, Room CX42, (202) 358-0069. Telephone repair and voice mail problems should be reported to the Service Center, (202) 358-HELP (4357).
TRAINING (Non-Computer Training)
SERVICE: The NASA Headquarters Training Office offers a wide variety of training and developmental opportunities to serve all of its employees. Comprehensive programs in supervisory and management development, career management, secretarial and clerical, communications, and resources management are offered in-house. Courses in these programs are advertised on HIT 25, the NASA Training website: http://hq.nasa.gov/hq/training.htm, Heads Up, and the Headquarters Bulletin.
Opportunities for technical and other special training are available
through outside sources. Developmental opportunities within and outside
NASA are also available.
NASA Headquarters Services Guide
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PROCEDURE: Contact your organization's training representative and submit a NASA Form 56, "Request, Authorization, Agreement and Certification of Training," to the Headquarters Training Office with proper approval signatures at least 3-weeks prior to the starting date of the course.
CONTACT: Headquarters Training and Development Office, GSFC, Code 114, Lynette Harrington, (301) 286-6112, Fax (301) 286-1679, E-mail: mlharrin@pop100.gsfc.nasa.gov. For Code W, contact the Personnel Officer, Special Services Division, HQ, Room 8V69, (202) 358-2590 or 358-2584.
TRANSCRIPTION SERVICES
SERVICE: The Headquarters Printing and Design Branch, Customer Services Unit (CSU) Code CFP is responsible for providing support for tape/court reporting.
PROCEDURE: A brief form, provided by the CSU, is to be filled out when the customer brings the tape(s) or requests the court reporting service to Code CFP, Room CL78. The title of the event, requester's name, phone number, code, date of request and any other pertinent information regarding the job is required on this form. Turn around time is usually one week. Rush jobs, depending on the urgency, are handled on a case-by-case basis.
CONTACT: Headquarters Printing and Design Branch, Code CFP, Room CL78, (202) 358-0630.
TRAVEL AUTHORIZATION
SERVICE: The Headquarters Accounting Division (HAD), Travel office, issues travel authorization numbers for TDY, Foreign, Extended TDY, and Permanent Change of Station (PCS) travel. We ensure that funds are available for these trips.
PROCEDURE: TDY - prepare NASA Form 372, "Travel Request and Authorization." Call the travel office to receive authorization number.
Foreign - prepare NASA Form 386, "Overseas Travel Order." Call the travel office to receive authorization number.
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NASA Headquarters Services Guide
Extended TDY - prepare NASA Form 372, "Travel Request and Authorization." Call the travel office to receive authorization number.
PCS - see "Relocation" (Change of Station) (pg. R-1) of this manual.
CONTACT: Goddard Headquarters Accounting Division Travel Office, Code 155, Building 18, Room 173, (301) 286-5910 or 286-5916, Fax (301) 286-1748.
TRAVEL CHARGE CARDS, GOVERNMENT
SERVICE: Provides the Government Nations Bank Mastercard charge card for Headquarters travelers.
PROCEDURE: NASA employees who travel frequently should use the Government charge card to pay for their official travel expenses. To obtain an application packet or information, call the number listed below. Complete and return all forms to the address listed below for processing. Applicants should receive their cards within 3 weeks. Statements will be sent to the applicant's home monthly. Users of the cards are responsible for all charges.
CONTACT: Headquarters Facilities Management and Security Branch, Code CFS, HQ, Room 1B81, (202) 358-1612, Fax (202) 358-3090.
TRAVEL SERVICES
SERVICE: On-site travel services for NASA employees and contractors is provided by an Agency-wide travel service contract with American Express. Travel related services includes tickets for air and rail transportation, rental cars, and lodging reservations. Travel and related services for official and unofficial travel are available to on-site personnel.
PROCEDURE: Persons requesting travel should contact the Headquarters Travel Services Contractor at the number listed below. Tickets may be issued upon receipt of an authorized NASA Form 372, "Travel Request and Authorization Form."
CONTACT: Headquarters Travel Services Contractor, Code CF-1,
HQ, Room 1T68, (202) 358-1258, Fax (202) 358-3045. Government contact:
Goddard Space Flight Center, Transportation Officer, Code 234, (301) 286-8240,
Fax (301) 286-1774.
NASA Headquarters Services Guide
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SERVICE: TDY - The Headquarters Accounting Division (HAD), provides guidance in voucher preparation. We audit claims for accuracy. We pay authorized claims through Electronic Funds Transfer (EFT).
Local claims - HAD provides guidance in voucher preparation. We audit claims for accuracy. We pay authorized claims through EFT.
Extended TDY - HAD provides guidance in voucher preparation. We audit claims for accuracy. We pay authorized claims through EFT.
Foreign - HAD provides guidance in voucher preparation. We maintain copies of vouchers submitted. We Federal Express vouchers to the Centralized Travel Office (CTO) daily. The CTO audits the claims for accuracy and pay authorized claims through EFT.
PCS - HAD maintain copies of vouchers submitted. We Federal Express vouchers to CTO office daily. The CTO audits the claims for accuracy and pay authorized claims through EFT.
PROCEDURE: TDY - Complete SF 1012, "Travel Voucher," in typed or black or blue ink form. Have traveler and approving official sign original SF 1012. Submit original voucher, travel orders (NF 372), "Travel Request and Authorization," and receipts and one photocopy to the travel office. Send within 5 days of completed trip.
Local - Complete SF 1164, "Claim for Reimbursement for Expenditures on Official Business," in typed or black or blue ink form. Have traveler and approving official sign original SF 1164. Submit original SF 1164, receipts, and one photocopy to the travel office. Make sure there is a justification for claims on the SF 1164.
Extended TDY - Two processes as follows:
- Initiation - Submit a copy of lease agreement, rental furniture, maid service, basic cable, basic phone, parking, and electric cost to compute daily fixed cost.
- Complete SF 1012 on a monthly basis in order to receive allowable per diem. Make sure to include dates for annual leave taken (during the month) on the voucher. Have the traveler and approving official sign the SF 1012. Submit the original SF 1012, copy of extended TDY orders (NF 372), and a copy of secondary travel orders for travel performed that month.
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NASA Headquarters Services Guide
Foreign - Complete SF 1012 in typed or black or blue ink form. Have traveler and approving official sign original SF 1012. Submit original voucher, travel orders (NF 386), and receipts and two photocopies to the travel office. Send within 5 days of completed trip. Be sure to include the conversion rate with the vouchers.
PCS - Complete SF 1012 in typed or black or blue ink form. Have traveler and approving official sign original SF 1012. Complete a separate SF 1012 for each entitlement. Submit original voucher, copy of travel orders NF 1450, "Authorization Change of Official Station," and receipts and two photocopies to the travel office.
CONTACT: TDY, Extended TDY, Local Claims - Goddard Headquarters Accounting Division Travel Office, Code 155, Building 18, Room 173, (301) 286-5910 or 286-5916, Fax (301) 286-1748.
Foreign - Johnson Centralized Travel Office, (281) 483-2146, Fax (281) 483-9408.
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