NASA logoNASA Headquarters' Directives
HQPR 1590.1A
Effective Date: June 22, 1999
Expiration Date: none
Responsible Office: C
Headquarters Operations Services Guide
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NASA Headquarters Services Guide                                                                                                                  V


VENDING ROOMS/SNACK BARS

SERVICE: Provides vending machine and snack bar services for all employees.

LOCATION: The Headquarters Vending Room, located on the east end of the Concourse Level, Room CM70, is operational 24 hours daily and is equipped with vending machines, microwaves, tables and seating capacity.

Galley Areas, located on floors 2 thru 9 in the freight elevator lobby, are operational 24 hours daily with a drink machine, ice maker, Insta-Hot, sink and disposal.

CONTACT: NASA Headquarters Facilities Management and Security Branch, Code CFS, HQ, Room 1C66, (202) 358-0212.

VIDEO TELECONFERENCING SYSTEM (ViTS)

SERVICE: Provides full-motion video teleconferencing capability between NASA and NASA contractor sites. The two Headquarters ViTS facilities are located on the Concourse level, West end. The large ViTS room has a seating capacity of 47 on-camera participants; and the small ViTS room has a seating capacity of 7 on-camera participants. A full-time ViTS Room Operator is present to assist with all conferences.

PROCEDURE: Contact the Headquarters ViTS Coordinator, (202) 358-0146. Please have available the preferred date, time, the Centers involved, a contact at each Center with FTS telephone number, and the number of Headquarters participants.

All ViTS users are requested to sign an attendance sheet and to indicate whether travel was eliminated by using ViTS. In addition, evaluation/ comment forms are available in the ViTS conference room.

CONTACT: Headquarters Information Technology and Communications Division , Code CI-1, HQ, Room CD61, (202) 358-0146.

V                                                                                                                  NASA Headquarters Services Guide



VISAS

SERVICE: Obtains visas for NASA official passports and for NASA contractors' tourist passports.

PROCEDURE: Travelers must submit advance copies of travel orders (approval not required) and a valid, signed passport, to the office listed below. The travel orders must show the country or countries to be visited, the purpose of the visit, and the length of stay. Normally, 3 working days are required to process each visa. Except for the Embassy of China, they require 7 working days, not including the weekends. Passports needing additional pages require 2 weeks.

CONTACT: Headquarters Facilities Management and Security Branch, Code CFS, HQ, Room 1B83, (202) 358-0009 or (202) 358-0184, Fax (202) 358-3090.

VOICE MAIL SERVICES

SERVICE: Provides Voice Mail services on Headquarters telephones, including standard voice mail boxes, special menu boxes, FAX store-and-forward boxes, and integration of mail boxes and pagers. Also includes training and documentation on the system features.

PROCEDURE: Small orders for initial service and changes can be called-in to the Help Center by the Code contacts. More extensive requests must be submitted on NHQ Form 231, "IRM Service Request." Problems should be called-in to the Service Center.

CONTACT: Headquarters Information Resources Management Division, Code CI, HQ, Room CX42, (202) 358-0039. Service Center (202) 358-HELP (4357).

VOLUNTEER SERVICE

SERVICE: The Headquarters Human Resources Management Division coordinates the Volunteer Service Program which provides educational experiences for students who are in a non-paid status.

PROCEDURE: Candidates must meet the following requirements:

(1) Must be limited to services performed by a student, with the permission of the institution at which the student is enrolled.

(2) Must be enrolled, not less than half-time, in an accredited educational institution.
NASA Headquarters Services Guide                                                                                                                   V



VOLUNTEER SERVICE (continued)

(3) Must be specifically identified in the agreement developed jointly between the school and the agency which outlines responsibilities, and identifies the conditions under which the student may receive unpaid career-related experiences.

CONTACT: Contact your Personnel Management Specialist in the Headquarters Human Resources Management Division, Code CP, HQ, Room 6J79, (202) 358-1543. Code W employees contact your Personnel Officer.



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